These Terms and Conditions, along with our Privacy Policy and other applicable policies (“Terms”), constitute a legally binding agreement between Sana Infotech (“Website Owner”, “Hostrake”, “we”, “us”, or “our”) and you (“you” or “your”) governing your use of our website and services (collectively, the “Services”).
By accessing our website or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms. We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Services after changes constitutes your acceptance of the revised Terms.
Your use of our website and Services is subject to these Terms. If you do not agree with any part of these Terms, you must discontinue use of our Services immediately.
Hostrake provides web hosting and related services including but not limited to domain registration, server hosting, email services, and website management tools.
To access certain Services, you agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. You must notify us immediately of any unauthorized use or security breach.
You agree to pay all charges associated with the Services you avail. Payments must be made in accordance with the pricing terms displayed on our website. Failure to make timely payment may result in suspension or termination of your account.
You may be entitled to claim a refund if we are unable to provide the purchased Service. Refund timelines and eligibility will be governed by the specific Service policy. Failure to raise a refund request within the stipulated time period may make you ineligible for a refund.
You agree not to use our website or Services for any unlawful, illegal, or prohibited activities. This includes, but is not limited to, sending spam, distributing malware, infringing intellectual property rights, or engaging in fraudulent activities. Unauthorized use may result in legal action.
All content, logos, trademarks, designs, and materials available on our website or through our Services are the intellectual property of Sana Infotech / Hostrake or respective owners. You shall not claim any ownership rights or reproduce, distribute, or use such content without written permission.
Our website may contain links to third-party websites. Upon accessing such links, you will be governed by the respective terms and policies of those websites. We are not responsible for third-party content or practices.
We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, or suitability of the information and Services. Your use of our Services is at your own risk. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our Services.
We shall not be held liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, technical failures, or other force majeure events.
We reserve the right to suspend or terminate your account and access to our Services at any time if you violate these Terms or applicable laws.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Jhunjhunu, Rajasthan.
For any concerns or communications relating to these Terms, please contact us at:
Hostrake – Sana Infotech
Piplichowk Ward No. 45
Jhunjhunu, Rajasthan, 333001
Email: support@hostrake.codestrail.com
Phone: +917737866691